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Last Updated: August 2025

ClicknGo Tech ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at clickngotech.com or use our web development, digital marketing, and IT services.

1. Information We Collect

Personal Information

When you interact with our web development and digital marketing services, we may collect:

  • Contact Information: Name, email address, phone number, business address
  • Business Information: Company name, website URL, project requirements
  • Account Information: Username, password, profile information
  • Communication Data: Messages, feedback, support requests
  • Payment Information: Billing address, payment method details (processed securely through third-party providers)

Usage Data

We automatically collect technical information including:

  • IP address, browser type, device information
  • Website usage patterns, pages visited, time spent
  • Referral sources and search terms
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

  • Provide Services: Deliver web development, digital marketing, and IT solutions
  • Project Management: Communicate about projects, timelines, and deliverables
  • Customer Support: Respond to inquiries and provide technical assistance
  • Service Improvement: Analyze usage patterns to enhance our offerings
  • Marketing Communications: Send updates about our services (with your consent)
  • Legal Compliance: Meet regulatory requirements and protect our rights

3. Information Sharing

We may share your information with:

  • Service Providers: Hosting companies, payment processors, analytics tools
  • Project Partners: Third-party developers or specialists working on your projects (with your consent)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In case of merger, acquisition, or sale of assets
We never sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures including:

  • SSL encryption for data transmission
  • Secure servers and regular security updates
  • Access controls and employee training
  • Regular security audits and monitoring

5. Your Privacy Rights

You have the right to:

  • Access your personal information we hold
  • Correct inaccurate or incomplete data
  • Delete your personal information (subject to legal requirements)
  • Opt-out of marketing communications
  • Data Portability in machine-readable format

6. Cookies and Tracking

We use cookies to:

  • Remember your preferences and login information
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can manage cookie preferences through your browser settings.

7. Data Retention

We retain personal information for as long as necessary to:

  • Provide ongoing services and support
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records (typically 7 years)

8. Children's Privacy

Our web development and digital marketing services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Contact Information

For privacy-related questions or requests:

Email: contact@clickngotech.com

Phone: +91-9609412418

Address: 11th Floor, PS Srijan Corporate Park, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.